Tuesday, September 25, 2007

Savvy Business


Have you ever left an "In n Out Burger" in a bad mood? It is impossible. When you pull up to the drive through it is like you have been transported back in time to the hey day of the '50's and you expect to see June Cleaver pouring lemonade! I have been in the foulest of moods (I know it is hard to imagine) before visiting the In N Out and I immediately turn my frown upside down when the chipper boy (probably named "Chip") inquires in an intelligible manner if I would like the protein style (burger,people,burger!). The CEO of this franchise must be almost as genius as the gene testing gurus for essentially ripping off Disney's masterpiece of a business model. Here is an amazing concept: Hire fresh faced kids that speak English fluently,put them in the smart,starched collars,comb their hair,slap a cute cap on their head,and a smile on their face! Of course politeness always sends you into a blissful reverie of years gone by: "Please pull forward, How are you?,Thank you,have a nice day" (the whole "mam" part I do without, but other than that, politeness will get you far)! We could all use a little inspiration from the self-perpetuating genius that is Disney:

“Around here, however, we don’t look backwards for very long. We keep moving forward, opening up new doors and doing new things… and curiosity keeps leading us down new paths.” - Walt Disney



5 comments:

Jimbo said...

Wow, you are talking about two of my favorite things. I worked for In-n-Out and can tell you lots of stories about the company. If you ever wanted to model a business after something, In-n-Out is it. I also have an annual passport to Disneyland. I am not one of those Disney geek, but I do love going

p0nk said...

i've heard that In-n-Out, unlike the other fast food chains, actually treats their employees like real people. Happy employees lead to happy customers. I wish we had an In-n-Out up here in Podunk.

Jimbo said...

The closest one to you is about 4 hours south in Rohnert Park or over in Redding. If you are in the area, I would suggest getting a burger from them.

p0nk said...

i have frequented the In-n-Out at both of those places, sir.

Jimbo said...

Sorry, just trying to be helpful